Clan India Lifestyle Pvt. Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
- Name, Contact Number, Email ID
- Shipping & Billing Address
- Payment Details (processed via secure payment gateways, not stored by us)
- Purchase History
- Communication Data (messages, queries, feedback)
2. How We Use Your Information
We use your data to:
- Process orders and payments
- Ship products and provide delivery updates
- Communicate offers, order status, and support
- Improve website experience and personalize your journey
- Comply with legal obligations
3. Data Sharing
We do not sell your data. We may share it with:
- Courier/logistics partners for order delivery
- Payment gateway providers
- CRM and marketing tools (like Zoho Bigin, Interakt)
- Law enforcement if legally required
4. Data Security
We use SSL encryption and follow industry-standard security practices to protect your information. However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
We use cookies to improve user experience, track website usage, and personalize content. You can manage cookies via your browser settings.
6. Your Rights
You can request:
- Access to your data
- Correction of inaccurate info
- Deletion of your data (if not required for legal/commercial obligations)
- To opt-out of marketing communications
7. Children’s Privacy
Our website and products are not intended for children under 13. We do not knowingly collect data from minors.
8. Updates to Policy
We may update this policy from time to time. Changes will be posted on this page with the revised date.
9. Contact Us
For questions or concerns regarding your privacy, contact us at:
Email: support@clanindia.in
Phone: +91-9891756985